Shipping / Pick Up

Shipping Fees

We try to offer the best shipping that we possibly can. The shipping charges are based off our own costs and we only charge you what it costs us to ship your package.

To see your exact shipping costs, add the items you want to your cart and then click "view cart". At the bottom of that page you will see a summary of shipping costs as well as a menu which includes all shipping options.

* You do NOT need to enter your payment information to see your order total.

Canada: Most items can be sent as lettermail which is $1.25-$2.50 

Larger items will be upgraded to parcel mail which ranges from $10-20

Tracked shipping is available as an upgrade. 

United States: Small Items (cards and decals only) will be sent lettermail $2

MOST items will be sent as a parcel for $7

Upgraded tracking is available. 

International: All items are sent as a parcel. Average cost is $11

Upgraded tracking is available.

The cat toys are packaged in simple clear poly - this packaging helps to keep the catnip in the toys as fresh as possible to ensure the best reaction from your feline.

The customer is always responsible for any duty charges incurred on international orders. 

Pick Up Service

Entertain Thy Feline is currently located in Salmon Arm, BC. If you would like to pick up your order we are more than happy to waive the shipping fees. As we don't have a storefront, please contact if you would like to arrange an order for pick-up. 

Return & Exchange Policy

Every cat has a different 'play style'. Some are more of the 'bat it around until it gives up' type and some are more 'attack and destroy'. As such there are no guarantees on the lifespan of the toys once they have been released in the vicinity of a feline. 

That being said, if you receive a toy and you are unhappy with it, please contact us BEFORE opening the package. Once the toys are opened, they cannot be returned or exchanged.

Thank you for understanding.